At MoroccoCrafts2B, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website. By accessing our website directly or through another website, you agree to the practices described in this Privacy Policy.

Protecting your personal data is very important to us. We use your name and other information about you only in accordance with the terms described in this Privacy Policy. We collect information when necessary or when it is directly related to our relationship with you.

We retain your information only for as long as required by law or for the purposes for which the information was originally collected.

You may browse our website without providing personal information. Your identity remains anonymous during your visit unless you have an account on our website that you access using a username and password.

1. Information We Collect

We may collect personal information when you choose to place an order or use certain services available on our website.

We collect, store, and process the information necessary to complete your purchase, provide our services, and handle any requests that may arise after your purchase.

The personal information we may collect includes, but is not limited to:

• Your name
• Gender
• Date of birth
• Email address
• Billing address
• Shipping or delivery address
• Telephone number
• Payment information
• Payment card details

We use the information you provide to process your orders, respond to your requests, manage your account, provide the products and services you request, and improve your experience on our website.

We may also use information to verify online financial transactions, analyze website activity, identify visitors, improve website design and content, and conduct demographic or marketing research.

Where permitted and where you have not opted out, we may contact you by email with information about products, services, special offers, promotions, newsletters, or other information that may be relevant to you.

If you do not wish to receive promotional or marketing communications, you may unsubscribe at any time by using the unsubscribe link included in our emails.

We may provide your name and delivery address to trusted third parties when necessary to fulfill your order, such as delivery agents, shipping providers, or service providers.

For security reasons, certain details relating to your orders may not be directly accessible. If you have an account on our website, you may be able to view your order history and manage your address information by logging into your account.

You are responsible for keeping your account credentials confidential and must not share your password or personal account information with unauthorized persons.

Other Uses of Your Personal Information

With your consent where required, we may use information provided through surveys, opinion polls, or marketing research for statistical purposes. Participation in such activities is voluntary.

We may use anonymous information for statistical analysis, website improvement, research, and other legitimate business purposes. Such information will not be used to personally identify you.

We may send information about MoroccoCrafts2B, our website, our products, promotions, sales, newsletters, or related services. If you no longer wish to receive these communications, you may unsubscribe using the link provided in the relevant email.

Competitions and Promotions

If we organize a competition, giveaway, or promotional event, we may use the information you provide to contact winners and administer the promotion. Additional terms and conditions may apply to individual competitions or promotional events.

Third Parties and External Websites

We may share relevant information with companies, agents, contractors, or service providers who assist us in operating our business and fulfilling your orders.

For example, we may use third-party providers to help us deliver products, process payments, provide customer support, conduct statistical analysis, perform marketing research, prevent fraud, or reduce payment and credit risks.

If all or part of our business is sold, transferred, or reorganized, personal information held by us may be transferred as part of that transaction where legally permitted.

Except as described in this Privacy Policy, we will not sell or disclose your personal information to third parties without your consent, unless disclosure is necessary to provide the services you have requested, protect our business, prevent fraud, or comply with applicable law.

Our website may contain advertisements, links, or content from third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

2. Cookies

You can visit our website without necessarily accepting cookies. However, certain website functions, including shopping-cart functionality, may require cookies to operate correctly.

Cookies are small text files stored on your device that allow our website to recognize your browser and remember certain information during your visit.

We may use cookies to improve your browsing experience, remember items in your shopping cart, maintain website functionality, and understand how visitors use our website.

You can configure your browser to refuse or delete cookies. However, disabling cookies may limit certain features and functionality of our website.

Google Analytics

Our website may use Google Analytics, a web analytics service provided by Google, to help us understand how visitors use our website.

Google Analytics may use cookies to collect information about website activity, including information such as your IP address and browsing behavior. This information may be processed on servers located in the United States or other countries.

We use this information to analyze website usage, improve our services, and understand visitor behavior. You may disable cookies through your browser settings, although doing so may affect certain website functionalities.

3. Security

We use appropriate technical, physical, and organizational security measures to help protect your personal information against unauthorized access, unlawful use, loss, alteration, or destruction.

Where appropriate, personal information collected through our website may be stored on secure servers and protected by security technologies such as firewalls and encryption.

When payment information is transmitted electronically, appropriate security measures, including encryption technologies such as Secure Sockets Layer (SSL), may be used to help protect the information during transmission.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

For your security, we strongly recommend that you do not send complete credit or debit card information through unsecured email or other unencrypted electronic communications.

Our security procedures may require us to verify your identity before providing access to certain personal information.

You are responsible for protecting your password, account credentials, and computer or mobile device against unauthorized access.

4. Your Rights

If you have concerns about your personal information, you may request access to the personal data we hold about you, subject to applicable law.

You may also request that we correct inaccurate or incomplete personal information.

Where applicable, you may request that we stop using your personal information for direct marketing purposes at any time.

If you wish to exercise any of these rights or have questions regarding this Privacy Policy, please contact MoroccoCrafts2B.